ActionAid Ireland is seeking a caring and friendly Supporter Care Executive to join our team on a full-time basis. As Supporter Care Executive you will the first point of contact for ActionAid supporters and will manage all supporter communications into and out of the organisation (via mail, telephone and email). You will also manage the processing of new and existing supporter sign-ups and payments, ensuring our database is up to date and income is processed in an efficient and timely manner. This role requires a post holder who excels in supporter/customer care, who has experience of data entry and has excellent attention to detail and communication skills. This post will also play a supportive role in helping ensure the Retention Manager can deliver on all retention targets and provide ongoing support where needed on managing internal and external retention campaigns. Please note that this is a hybrid role. You will be required to work from the office 2 days per week.
All applications to: recruitment.ireland@actionaid.org
Deadline: Monday 11th March at 5pm.
Salary: €28,000 – €35,000 depending on experience